Here at Crystal Clear Pools, we specialise in pool cleaning, electrical repairs, and chemicals to keep your spa or swimming pool in top condition. From pool and spa chemicals to the supply and installation of new equipment or accessories, our certified and qualified team are here to help.
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I don’t recommend people much but in this case I have to give a shout out to Chris at Crystal Clear. Excellent communication, knowledge and service. Came out when he said he would and got back to me straight away with my questions. Awesome job and really happy to recommend him to anyone who has a spa.
Simon WrightVery happy with Nick. He phoned us to let us know when to expect him. When he arrived, he was very courteous and got straight onto the job. He is very knowledgeable and quickly determined what was wrong and went about fixing it. He was extremely helpful with my questions relating to the filtering times and cycles and he was very patient whilst he worked thru my queries. And just like that my spa was fixed. Thanks very much Nick, it was a pleasure doing business with you.
Christine MckinnonI have used Chris and his team on many occasions and he always gives the highest quality of work and does it with a smile. He is the best in the market and I would have no problem referring him to anyone.
Gerard EmeryI had to return a product as it wasn't performing properly. It got replaced, and then didn't work properly in my pool, after requesting my money back, under the consumer guarantees act, was advised they wouldn't replace nor refund the product. They sold me a product not fit for purpose. When i told you what the pool vacuum was being used for the first time I called to complain about the bristles falling out, you never advised that it shouldn't be used in a concrete pool. I never received any advice when the product was returned to me. either. It just appeared on my doorstep. It has been used a total of four times. We did discuss a refund under the consumer guarantee act on the telephone. Your response to that comment, was "I don't think so - that will have to come out of my profit - bring it back to me to have a look at". After that unhelpful response I sent my email. If you don't want to stand behind your consumables, that is your prerogative - albeit disappointing.
Marg PowellSome time ago we had an issue after buying some PH decrease chemical for our pool whereby it did not arrive for some days due apparently to courier problems. Chris got that sorted and the product duly arrived. A similar event occurred when we ordered some sanitising tablets. After a call Chris stated that he would deliver them personally which he did. Very good service indeed so many thanks.
Linda BeckBrowse our range of chlorine-free chemicals for pools and spas, including purifiers, filter cleaners, and more!
Shop the wide range of pool balancers, clarifiers, sanitisers, and algaecides here at Crystal Clear!
Shop our extensive range of spa balancers, clarifiers, sanitisers and chlorine-free chemicals here!
Here at Crystal Clear Pools, we only work with brands that we trust to give you the best pool and spa experience. Learn more about each of our suppliers below!
