Auckland Pool and Spa Cleaners, Repairs & Chemicals Shop

Highly recommend the team at Crystal Clear - quickly diagnosed the problem (where a few others had failed before) and had the spa back up and running within the hour. So pleased and grateful for their help. Definitely my go to pool company from now on.

Great service! Very quick to look at Swim Spa motor and got us a replacement quickly and at a great price. Will definitely use these guys again.

We received excellent service and helpful advice from Chris. We highly recommend this company!

I had to return a product as it wasn't performing properly. It got replaced, and then didn't work properly in my pool, after requesting my money back, under the consumer guarantees act, was advised they wouldn't replace nor refund the product. They sold me a product not fit for purpose. When i told you what the pool vacuum was being used for the first time I called to complain about the bristles falling out, you never advised that it shouldn't be used in a concrete pool. I never received any advice when the product was returned to me. either. It just appeared on my doorstep. It has been used a total of four times. We did discuss a refund under the consumer guarantee act on the telephone. Your response to that comment, was "I don't think so - that will have to come out of my profit - bring it back to me to have a look at". After that unhelpful response I sent my email. If you don't want to stand behind your consumables, that is your prerogative - albeit disappointing.